•  webMethods Remedy Adapter Documentation
  •  About this Documentation
    • Document Conventions
    • Online Information and Support
    • Data Protection
  •  webMethods Remedy Adapter Installation and User’s Documentation
    •  Overview of webMethods Remedy Adapter
      • About the Adapter
      •  Architecture and Components
        • Requests Initiated on Integration Server
        •  Notifications Sent from the AR Systems
          • Receiving an E-mail Notification
          • Handling Notifications via a Web Service
      • Adapter Package Management
      •  Adapter Connections
        •  Connection Pools
          • Run-Time Behavior of Connection Pools
        • Built-In Services For Connections
        • Changing the Connection Associated with an Adapter Service at Design Time
        • Changing the Connection Associated with an Adapter Service at Run Time
      •  Adapter Services
        • Adapter Service Templates
        •  Adapter Service Operation
          • Create Adapter Service
          • Delete Adapter Service
          • Find Adapter Service
          • Get Adapter Service
          • Batch Get Adapter Service
          • Update Adapter Service
          • ARS Server Operations Adapter Service
        • Using Adapter Services
      • Using Version Control Systems to Manage Adapter Elements
      • Optimize Infrastructure Data Collector Support for the Adapter
      • Viewing the Adapter's Update Level
      • Controlling Pagination
    •  Installing webMethods Remedy Adapter
      • Overview
      • Requirements
      • Installing Remedy Adapter 7.1
      •  Upgrading from Remedy Adapter 6.0
        • Upgrading from Remedy Adapter 6.0
      • Uninstalling Remedy Adapter 7.1
    •  Adapter Package Management
      • Overview
      •  Managing the Adapter Package
        • Package Dependency Requirements and Guidelines
        • Enabling Packages
        • Disabling Packages
        •  Loading, Reloading, and Unloading Packages
          • Reloading Packages Manually
          • Unloading Packages
        • Setting Package Dependencies
      • Controlling Group Access
      •  Using Remedy Adapter in a Clustered Environment
        • What is webMethods Integration Server Clustering?
        • Configuring the Adapter in a Clustered Environment
        • Replicating Packages to Integration Servers
        • Disabling the Redirection of Administrative Services
        •  Clustering Considerations and Requirements
          • Requirements for Each Integration Server in a Cluster
          • Considerations When Installing Remedy Adapter Packages
          • Considerations When Configuring Connections with Connection Pooling Enabled
    •  Adapter Connections
      • Overview
      • Before Configuring or Managing Adapter Connections
      • Configuring Adapter Connections
      • Dynamically Changing a Service's Connection at Run Time
      •  Viewing Adapter Connection Parameters
        • Viewing Adapter Connection Parameters Using Integration Server Administrator
        • Viewing Adapter Connection Parameters Using Designer
      • Editing Adapter Connections
      • Copying Adapter Connections
      • Deleting Adapter Connections
      • Enabling Adapter Connections
      • Disabling Adapter Connections
    •  Adapter Services
      • Overview
      • Before Configuring or Managing Adapter Services
      • Configuring Create Services
      • Configuring Delete Services
      • Configuring Find Services
      • Configuring Get Services
      • Configuring Batch Get Services
      • Configuring Update Services
      • Configuring ARS Server Operations Services
      • Testing Adapter Services
      • Viewing Adapter Services
      • Editing Adapter Services
      • Deleting Adapter Services
      •  Validating Adapter Service Values
        • Validating for a Single Adapter Service
        • Validating for All Adapter Services
      •  Reloading Adapter Values
        • Reloading for a Single Adapter Service
        • Reloading for All Adapter Services
    •  Configuring Remedy to webMethods Notifications
      • Overview
      •  Setting Up E-mail Notifications
        • Creating a Service to Handle the Notification
        • Configuring an Email Listener Port in Integration Server
      •  Setting Up Web Services
        • Creating a Web Service to Handle the Notification
        • Generating a WSDL for the Service that Handles the Notification
    •  Predefined Health Indicator
      • Predefined Health Indicator
    •  Administrator APIs
      • Administrator APIs
    •  Configuration Variables Templates for Adapter Assets in Microservices Runtime
      • Configuration Variables Templates for Adapter Assets in Microservices Runtime
    •  Adapter Logging and Exception Handling
      • Overview
      •  Adapter Logging Levels
        •  Configuring Adapter Logging Levels
          • Accessing the Adapter's Logging Information
          • Changing Logging Settings for the Adapter
      •  Configuring Adapter Logging Levels
        • Accessing the Adapter's Logging Information
        • Changing Logging Settings for the Adapter
      • Adapter Message Logging
      •  Adapter Exception Handling
        • AdapterException
        •  AdapterConnectionException
          • Configuring Additional Fatal Error Codes
      •  Adapter Error Codes
        • Warning Messages
        • Error Messages
    •  Data Mapping
      • Overview
      • AR System Data Type to Adapter Data Type Mapping
      • Unsupported Remedy Data Types
    •  webMethods Remedy Adapter Services
      • Overview
      •  WmRemedyAdapter Package
        • wm.adapter.wmremedy.admin
        • wm.adapter.wmremedy.outbound
        • wm.adapter.wmremedy.util
        • wm.adapter.wmremedy.util:migrate_60_To_71
• Copyright

webMethods Remedy Adapter Documentation

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