Remedy Adapter 7.1 | webMethods Remedy Adapter Documentation | webMethods Remedy Adapter Installation and User’s Documentation | Adapter Services | Before Configuring or Managing Adapter Services
 
Before Configuring or Managing Adapter Services
*To prepare to configure or manage an adapter service
1. Start your webMethods Integration Server and the Integration Server Administrator if they are not already running.
2. Make sure you have webMethods administrator privileges so that you can access the Remedy Adapter's administrative screens. For information about setting user privileges, see the webMethods Integration Server Administrator’s Guide for your release.
3. Using the Integration Server Administrator, make sure the WmRemedyAdapter package is enabled. See Enabling Packages for instructions.
4. Using the Integration Server Administrator:
a. Configure the adapter connection you plan to use with the adapter service. See Configuring Adapter Connections for instructions.
b. Make sure the connection you plan to use with the adapter service is enabled. See Enabling Adapter Connections for instructions.
5. Start Software AG Designer if it is not already running.
Note:
If you are using Designer, use the Service Development perspective. For more information, see the webMethods Service Development Help for your release.
6. Using Designer, create a user-defined package to contain the service if you have not already done so. When you configure adapter services, you should always define them in user-defined packages rather than in the WmRemedyAdapter package. For more information about managing packages for the adapter, see Managing the Adapter Package.