Remedy Adapter 7.1 | webMethods Remedy Adapter Documentation | webMethods Remedy Adapter Installation and User’s Documentation | Configuring Remedy to webMethods Notifications | Overview
 
Overview
You can set up filters in the AR System to detect when changes occur and to send webMethods Integration Server notification of the changes. You set up Integration Server to process the documents that the AR System sends. Based on the changes on the AR System, you can take appropriate actions in Integration Server. For an overview of this processing, see Notifications Sent from the AR Systems.
When you set up the filter in the AR System, you define the action in the filter to either:
*Send information via an e-mail message. For information about how to set up the AR System to send this type of notification, see the Remedy AR System documentation. For information about how to set up Integration Server to process the notification, see Setting Up E-mail Notifications.
*Invoke a Web service to which the AR System passes information in an XML document. For information about how to set up the AR System to send this type of notification, see the Remedy AR System documentation. For information about how to set up Integration Server to process the notification, see Setting Up Web Services.