Remedy Adapter 7.1 | webMethods Remedy Adapter Documentation | webMethods Remedy Adapter Installation and User’s Documentation | Overview of webMethods Remedy Adapter | Architecture and Components | Requests Initiated on Integration Server
 
Requests Initiated on Integration Server
The following diagram illustrates the use of Remedy Adapter and Integration Server in a typical business-process integration to initiate a request from Integration Server that is performed in the AR System. See the table below the diagram for additional information.
Step
Description
1
To request that an action be performed in the AR System, your back-end systems invoke services that you create and that reside in Integration Server. When invoking the service, Integration Server client sends data that provides more information about the request. For example, if the Integration Server client wants to create an entry in the AR System, the data would be the values to use in the entry to create.
2
The service that the Integration Server client invokes is executed on Integration Server. The service invokes adapter services to interact with the AR System.
3
The adapter services use an adapter connection to connect to the AR System Server. The adapter service interacts with the AR System via the AR System Java APIs.
4
The AR System Server receives the request and performs the request that the Integration Server client initiated.