Remedy Adapter 7.1 | webMethods Remedy Adapter Documentation | webMethods Remedy Adapter Installation and User’s Documentation | Overview of webMethods Remedy Adapter | Adapter Services | Adapter Service Operation | Update Adapter Service
 
Update Adapter Service
Services configured with the Update template update fields for an entry in the AR System database. The entry that the Update adapter service updates is identified by the name of the AR System form for the entry along with the entry ID for the entry.
At design time, you identify the AR System form that the Update adapter service is to use. You can also optionally supply the entry ID of the entry that the Update Adapter service uses to update the details. Alternatively, the entry ID can be supplied at run time.
You configure the input signature of the Update adapter service to contain the fields that you select. The output signature of the Update adapter service contains a String that holds the status (or outcome) of the update operation (Success or Failure); you cannot modify the output signature.
At run time, the Update adapter service uses the AR System Java APIs to supply new field values for the selected fields. The adapter service retrieves the new values for the fields from the pipeline. The AR System Server returns the result of the update operation, which indicates the status of the update operation.