Managing the Adapter Package
Remedy Adapter is provided as a package called WmRemedyAdapter. You manage the WmRemedyAdapter package as you would manage any package on Integration Server.
When you create connections and adapter services, define them in user-defined packages rather than in the WmRemedyAdapter package. Doing so will allow you to manage the package more easily.
As you create user-defined packages in which to store connections and adapter services, use the package management functionality provided in Designer and set the user-defined packages to have a dependency on the WmRemedyAdapter package. That way, when the WmRemedyAdapter package loads or reloads, the user-defined packages load automatically. See the following diagram:
Package management tasks include:
Setting package dependencies (see
Package Dependency Requirements and
Guidelines).