Disabling Adapter Connections
Adapter connections must be disabled before you can edit or delete the connections.
To disable an adapter connection
1. Start the Integration Server Administrator if it is not already running.
2. Make sure the WmRemedyAdapter package is enabled. See
Enabling Packages for details. 3. In the Adapters menu in the navigation area of the Integration Server Administrator, click Remedy Adapter.
4. On the Connections screen, click Yes in the Enabled column for the connection you want to disable.
Remedy Adapter disables the adapter connection and displays No in the Enabled column.