Working with Mailboxes

Mailboxes are used for message switching to Entire Operations users. Any input condition can be assigned to a user interaction (see also Input Condition: Mailbox). At the same time, a user ID can be associated with up to ten mailboxes. You can then take appropriate steps and manually set the conditions necessary for the job to continue.

Note:
You are allowed to display the contents of all mailboxes to which you are linked. The link is defined in the Entire Operations user definition.

Related Topics:

This document covers the following topics:


Available Functions: Mailbox Definition

Start of instruction setTo list all available functions for the Mailbox Definition metanode

Start of instruction setTo list all available functions for a Mailbox Definition instance

Viewing Mailbox Messages

Start of instruction setTo view the messages for a mailbox

  1. In the object workspace, select a Mailbox Definition instance and choose Show Messages from the context menu.

    Or:
    Use the direct command MAIL as described in the Direct Commands documentation.

    A Show Messages and Requests window similar to the example below opens:

    graphics/showmessages_general.png

The table view is filled dynamically with data if scrolled to the end of the table.

All messages and requests of all mailboxes to which the current Entire Operations user (owner at logon) is linked are listed in the table. For explanations of possible messages, see Message Types.

The window columns and input fields provided to order, group or filter the messages are described in Fields, Columns and Functions: Messages and Requests.

For the functions provided in the window, see Available Functions: Show Messages and Requests.

Fields, Columns and Functions: Messages and Requests

This section describes the fields, columns and functions provided in the Show Messages and Requests window.

Fields and Columns: Messages and Requests

The following table explains the columns and fields of the Show Messages and Requests window.

Note:
Preselection settings of the Show Messages and Requests window can be saved within a session. For this purpose, check the Save mailbox message list settings within a session option in the user profile: see the GUI General page of the Maintenance User window described in Defining GUI-Specific Attributes in the Administration documentation.

Column/Field Description
From Date/Time Input fields: Specify the start date and time for displaying the messages.
  Date and time when the message was sent.
Mailbox  Mailbox to which the message was sent.

Drop-down list box: Select the mailbox for which to list the messages. If there is no specification, all messages of all mailboxes from the user are displayed.

Order Sort order of the message list

Select either option from the drop-dow list box:

Ascending Ascending order. Earliest messages come first.
Descending Descending order. Latest messages come first.
Owner Name of the owner.

Drop-down list box: Select the owner whose messages you want to list.

Network Name of the network.

Drop-down list box: Select the network for which to list the messages.

Run Number of the run.

Drop-down list box: Select the run number for which to show the messages.

Job Name of the job.

Drop-down list box: Select the run number for which to show the messages.

Description Message text: see Message Types for explanations.

Available Functions: Show Messages and Requests

The following functions are provided in the Show Messages and Requests window:

Function Description
Delete Removes the selected message from the list. A dialog prompts you to confirm the deletion.
Set Only available for jobs requesting a condition.

Sets the selected condition to true. A dialog prompts you to confirm with YES (true) or reject with NO (false).

Prompt Only available for networks or jobs requesting symbol prompting.

Opens a Symbol Prompting window where you can view, add, modify or deactivate the symbol(s) defined for the network indicated in the message.

If required, change the value assigned to the symbol in the Value column.

ADD and MODIFY open a Symbol Active window where you can add a new symbol to the specified symbol table or modify an existing one. See also the section Maintaining a Symbol Active.

Continue saves any symbol changes and closes the Symbol Prompting window.

Back closes the Symbol Prompting window without any deactivate or activate action.

Deactivate deactivates the active run of the specified network. A dialog prompts you to confirm the deactivation.

Append to Export File Opens the Export Objects window to export the message list.

Proceed as described in Exporting Objects in the Import/Export Functions documentation.

Auto Refresh See Refreshing Object Lists.
Refresh

Message Types

The types of messages that can be shown in the Show Messages and Requests window are listed in the following section. The numbers in the example messages denote the job run numbers.

Waiting for Condition

PAPER-READY - 549 - RUN not found

A message of this type means that a scheduled network or job is waiting for a condition to be set.

Symbol Prompting

Symbol Prompting E60-FLOW Run 530 (OVER START TIME)

A message of this type means that a scheduled network or job is waiting for symbols to be entered or modified.

Information Messages

NETWORK DEMO-NET ACTIVATED ==> SN / DEMO-NET / 195 /
			  MESSAGE

This is an information message.

Origin of Mailbox Messages

Messages can also be triggered by any other events detected by the Entire Operations Monitor:

  1. If a condition is defined as dependent on a mailbox, the Entire Operations Monitor sends a request to the assigned mailbox. For further information, see Input Condition: Mailbox in the section Job Maintenance.

  2. If symbol modification without prompting is used and an error occurs, the request for symbol prompting is sent to the assigned mailbox. For further information, see Specifying User Exits for Symbol Modification in the section Symbol Table and Symbol Maintenance and Specifying Recipients for Network Messages in the section Network Maintenance.

  3. Depending on the result of an End-of-Job check, messages can be sent to Entire Operations users. Messages can also be sent to a particular mailbox. For further information, see Message Sending in the section End-of-Job Checking and Actions.

Group Mailbox

All users linked to a group mailbox have access to the same range of messages. If a message is handled by any of these users, it no longer appears in anyone's mailbox.

SYSDBA Mailbox

All generated messages and requests, for which no user is defined, are sent to the SYSDBA mailbox, which is accessible to the owner SYSDBA.

User Mailbox

This kind of mailbox is available to only one user. Its name is identical to the user ID of the Entire Operations user. The user mailbox does not have to be defined or explicitly assigned to the user.

Clearing Mailboxes

Mailbox entries are cleared in accordance with the maximum length of time specified in the Entire Operations default settings for long-term logging. For further information, see the Long term log option described in Defaults for Time Ranges in the Administration documentation.