Working with Mailboxes

Mailboxes are used for message switching to Entire Operations users. If a message requires a reply, it can be prompted in the mailbox window. Any input condition can be assigned to a user interaction (see also Input Condition: Mailbox). At the same time, a user ID can be associated with up to ten mailboxes. The message You have mail notifies you of mailbox requests. You can then take appropriate steps and manually set the conditions necessary for the job to continue.

Note:
You are allowed to display the contents of all mailboxes to which you are linked. The link is defined in the Entire Operations user definition.

Related Topics:

This document covers the following topics:


Viewing Mailbox Messages

If a mailbox assigned to you has any entries, the message You have Mail appears in the top left-hand corner of your screen:

EOR1500 - You have Mail                                                        
 17-02-17                ***** Entire Operations *****                18:03:01 
 Owner SAGTEST                     Main Menu                   User ID SAGTEST 
 ------------------------------------------------------------------------------
                                                                               
      Main Menu                               DC Solutions                     
                                                                               
   1  Network and Job Maintenance         20  ENTIRE Output Management         
   2  Active Job Networks                 21  NATURAL ISPF                     
   3  Schedule Maintenance                                                     
   4  Calendar Maintenance                                                     
   5  Log Information                                                          
   6  Symbol Tables                                                            
   7  System Administrator Services                                            
   8  Reports                                                                  
   9  Cross References                                                         
  10  Import/Export                                                            
  11  Help                                                                     
                                                                               
                                                                               
                                                                               
 Command => ____________________________________________________________       
                                                                               
                                                                               
Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
      Help        End                                             Owner Mail

If you want to turn this notification off, proceed as described in Turning Automatic Notifications On and Off.

Start of instruction setTo view the messages for a mailbox

  1. Type MAIL in the Command line or press PF12 (Mail) on the Main Menu.

    The MAIL direct command is described in the Direct Commands documentation.

  2. Press ENTER.

    The Mailbox - Messages and Requests screen appears:

    11.02.10                ***** Entire Operations *****                10:01:23 
     User SN                Mailbox - Messages and Requests                        
     ------------------------------------------------------------------------------
     Cmd Date Time  Mailbox    Owner      Network    Run   Job                     
        11.02 10:01 ---------- ---------- ---------- ----- ----------              
     _  11.02 08:01 SYSDBA     Symbol replacement error during submission          
     _                         ==> XSETABO1 / IMPXP2 / 1026 / JOB-LONG             
     _  11.02 08:01 SYSDBA     Symbol replacement error during submission          
     _                         ==> XSETABO1 / IMPXP1 / 1619 / JOB-LONG             
     _  11.02 00:18 SYSDBA     Network not terminated - no deactivation            
     _                         ==> XSETGR / T-COND / 1755                          
     _  11.02 00:18 SYSDBA     Network not terminated - no deactivation            
     _                         ==> TESTBED / NET01-537 / 1004                      
     _  11.02 00:18 SYSDBA     Network not terminated - no deactivation            
     _                         ==> TESTBED / NET01-533 / 504                       
     _  11.02 00:18 SYSDBA     Network not terminated - no deactivation            
     _                         ==> TESTBED / NET01-517 / 4717                      
     *********************************** m o r e **********************************
     Sequence   : D (A/D)                                                          
     Mark lines with any character for specific actions.                           
     Command => ____________________________________________________________       
    Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
          Help        End         Save        Up    Down                    Menu

The table view is filled dynamically with data if scrolled to the end of the table.

All messages and requests of all mailboxes to which the current Entire Operations user (owner at logon) is linked are listed in the table. For explanations of possible messages, see Message Types.

The window columns and input fields provided to order, group or filter the messages are described in Fields, Columns and Commands: Messages and Requests.

Turning Automatic Notifications On and Off

The notification You have Mail is turned on by default.

However, you can turn the notification on and off during the current session.

Start of instruction setTo turn automatic notifications on and off

  • Use the direct command SET as described in the Direct Commands documentation.

Fields, Columns and Commands: Messages and Requests

This section describes the fields, columns and commands provided on the Mailbox - Messages and Requests screen.

Fields and Columns: Messages and Requests

The following table explains the columns and fields of the Mailbox - Messages and Requests screen.

Column/Field Description
Cmd  One-character line command input field. Mark with any character. The requested action depends on the message type.
Date/Time  Date and time when the message was sent. You can enter a start date and time in the input fields directly below the column headings. Enter * for the current date.

See also Date and Time Formats.

Mailbox  Mailbox to which the message was sent. Preselection is possible.
Sequence Sort order of the message list

Valid input values:

A Ascending order. Earliest messages come first.
D Descending order. Latest messages come first.
Owner Name of the owner. Preselection is possible.
Network Name of the network. Preselection is possible.
Run Number of the run. Preselection is possible.
Job Name of the job. Preselection is possible.
description Message text: see Message Types for explanations.

Using the preselection fields, you can select which messages you want to see. In the preselection fields, you may use wildcards.

Line Commands

Start of instruction set To perform a specific function, like symbol prompting or setting a condition

  • Mark the Cmd field in the appropriate line with any character and press ENTER.

    The function you can perform depends on the message type.

    For more information, see the section Message Types.

Special PF Keys

PF Key Name Function
PF7  Up  Scroll list of messages towards the top.
PF8  Down  Scroll list of messages towards the bottom.

Message Types

The types of messages that can be shown on the Mailbox - Messages and Requests screen are listed in the following section. The numbers in the example messages denote the job run numbers.

Waiting for Condition

PAPER-READY - 549 - RUN not found

A message of this type means that a scheduled network or job is waiting for a condition to be set.

Start of instruction set To set the condition

  • Mark the Cmd field of this line with any character. Press ENTER.

    This function is used to perform manual actions within a network.

Symbol Prompting

Symbol Prompting E60-FLOW Run 530 (OVER START TIME)

A message of this type means that a scheduled network or job is waiting for symbols to be entered or modified.

Start of instruction set To perform symbol prompting

  1. Mark the Cmd field of this line with any character. Press ENTER.

    The Symbol Prompting screen appears.

    Note:
    Symbol prompting via mailbox is only used for automatic jobs started by schedule and cannot be used for jobs started interactively. Definition of the recipient mailbox for symbol prompting messages is described in the subsection Specifying Recipients for Network Messages in the section Network Maintenance.

    For further information on symbol prompting, see Symbol Prompting during Network or Job Activation in the section Symbol Table and Symbol Maintenance.

    The message also displays the time until the next network start (in hours), or, if the network has exceeded its start time, displays the message

    OVER START TIME
  2. If this is the case, you are prompted for a new start time:

     04.12.15                ***** Entire Operations *****                14:41:14 
     User SAG               Mailbox - Messages and Requests                        
     ------------------------------------------------------------------------------
     Cmd Date Time  Mailbox    Owner      Network    Run   Job                     
        ----- ----- ---------- NOPALL---- ---------- ----- ----------              
     _  28.11 00:00 SYSDBA     Symbol Prompting N983Z1 Run 763 (OVER START TIME)   
     _                                                                             
     _                                                                        ME)  
     x        Owner NOPALL        Network N2224-241     Run 7                 ME)  
     _                                                                             
     _    The planned start time was in the past ==> 02.12.15  14:53               
     _    You can enter a new start time         ==> 02.12.15  14:53          ME)  
     _                                                                        IME) 
     _    or deactivate the activation with PF6                               ME)  
     _                                                                        ME)  
     _    PF3  End    PF6  Deactivate                                         ME)  
     _                                                                        ME)  
     *********************************** m o r e **********************************
     Sequence   : A (A/D)                                                          
     Mark lines with any character for specific actions.                           
     Command => ____________________________________________________________       
                                                                                   
                                                                                   
    Enter-PF1---PF2---PF3---PF4---PF5---PF6---PF7---PF8---PF9---PF10--PF11--PF12---
          Help        End         Save        Up    Down                    Menu
  3. Enter the new start time.

  4. Press ENTER to confirm the new start time. The new start time will be entered as the earliest start time in all active network jobs. Alternatively, you can deactivate the activation by pressing PF6 (Deactive).

Information Messages

NETWORK DEMO-NET ACTIVATED ==> SN / DEMO-NET / 195 /
			  MESSAGE

This is an information message.

Start of instruction set To delete the message from the list on the Mailbox - Messages and Requests screen

  1. Mark the Cmd field of this line with any character. Press ENTER.

    A window opens.

  2. Delete the message by entering Y and pressing ENTER.

Origin of Mailbox Messages

Messages can also be triggered by any other events detected by the Entire Operations Monitor:

  1. If a condition is defined as dependent on a mailbox, the Entire Operations Monitor sends a request to the assigned mailbox. For further information, see Input Condition: Mailbox in the section Job Maintenance.

  2. If symbol modification without prompting is used and an error occurs, the request for symbol prompting is sent to the assigned mailbox. For further information, see Specifying User Exits for Symbol Modification in the section Symbol Table and Symbol Maintenance and Specifying Recipients for Network Messages in the section Network Maintenance.

  3. Depending on the result of an End-of-Job check, messages can be sent to Entire Operations users. Messages can also be sent to a particular mailbox. For further information, see Message Sending in the section End-of-Job Checking and Actions.

Group Mailbox

All users linked to a group mailbox have access to the same range of messages. If a message is handled by any of these users, it no longer appears in anyone's mailbox.

SYSDBA Mailbox

All generated messages and requests, for which no user is defined, are sent to the SYSDBA mailbox, which is accessible to the owner SYSDBA.

User Mailbox

This kind of mailbox is available to only one user. Its name is identical to the user ID of the Entire Operations user. The user mailbox does not have to be defined or explicitly assigned to the user.

Clearing Mailboxes

Mailbox entries are cleared in accordance with the maximum length of time specified in the Entire Operations default settings for long-term logging. For further information, see the Long Term Log option described in Default Setting (1) in the Administration documentation.