Get help if you're lost
Use our online help to understand what you need to do and how you need to do it. Click > Alfabet Help Center to access information about user journeys in Alfabet FastLane or information about the view you are currently working with.
Let us know if you run into issues and need our support. Click > Report an Issue to submit an incident report or go directly to: https://empower.softwareag.com/ContactSupport. A one-time registration is required to access the Empower Portal.
Tell us how you think Alfabet FastLane can be even better. We welcome your input ideas and suggestions:. Click > Suggestions and Ideas to let us know your thoughts or go directly to: https://alfabet-software-ag.ideas.aha.io/