When running the CONNX Data Dictionary program from the CONNX administrator, an error message may appear after login information is supplied for the OpenVMS system running CONNX. The two messages that appear may either read:
"Unable to connect. Please make sure your User ID, Password, and Node are correct. Unable to open connection to server."
or
"Unable to open connection to server."
Some common causes and solutions for these connection problems are as follows:
Possible problem
Communication problems exist between the computer and server.
Solution
Test the communications link by conducting the Pinging
the OpenVMS Server - TCP/IP procedure. If you cannot ping successfully,
refer the problem to your network administrator.
Possible problem
Error messages appear during OpenVMS server installation.
Solution
Review the log file of your CONNX installation for OpenVMS server by
conducting the Reviewing
CONNXSETUP.LOG using FTP -TCP/IP procedure.
Possible problem
Insufficient user account privileges messages appear.
Solution
Verify that a particular user account has the required installation
privileges by conducting the Testing
User Account Privileges procedure.
Possible problem
CONNX does not start when the OpenVMS server is booted
Solution
Verify you added the necessary lines to the OpenVMS server SYSTARTUP
file, or that the lines were typed correctly by conducting the Editing the OpenVMS
Site-Specific Startup Command procedure.
CONNX
OpenVMS Installation Procedure
Testing
OpenVMS Server Installation