Managing Devices : Managing a Device : Viewing the Commands that have been Sent to a Device
Viewing the Commands that have been Sent to a Device
You can view the commands that have been sent to a single device if the mobile device management has been allowed on that device. In this case, a Commands tab is shown when you display the device.
Examples of such commands are:
*InstallAppCommand. See Installing an App on a Managed Device.
*RemoveAppCommand. See Removing an App from a Managed Device.
*ApplyPoliciesCommand. See Adding Policies to a Device.
*LockDeviceCommand. See Remotely Locking a Device.
*UpdateInfoCommand. See Updating the Device Information.
The status of a command can be one of the following:
*Created. Shown when the command has not yet been sent, or when an answer has not yet been received.
*Success. Shown when the command has successfully been processed on the device, for example, when an app has been installed, or when policies have been applied.
*Error. Shown when the command could not be processed on the device, for example, when the user has rejected the installation of an app.
*Invalid. Shown when the execution of a newly created command has been prevented as described below.
You can click a command to display detailed processing information. When a command is still in the status "Created", an Invalidate button is provided. You can click this button if you want to prevent the execution of the command.
To view the commands that have been sent to a device
1. Click .
2. Click the link for the device that you want to view.
3. Click the Commands tab.
All commands that have been sent to the device are now shown.
4. To view detailed processing information for a command, click the entry for that command.
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