The business question How will IT failure impact our business? provides you with a high-level end-to-end view of your IT technology landscape. This offers insight to which IT capabilities will fail if a device goes offline. The diagram highlights the susceptibility of locations and servers to IT failure as well as the applications and the business capabilities that are at risk.

A selected application is shown in the center of the diagram with business capabilities that the application supports to the right. To the right of the application are the locations where the servers are located and the locations where they are located.

Click How will IT failure impact our business? to set filters for the diagram.

• To understand the underlying IT that an application runs on:

  Select an application in the Application filter to view servers and locations that deploy the application and to understand which business capabilities would be impacted due to a server outage.

• To understand which physical servers host which applications:

  Select a server in the Physical Server field. Navigate to the application to understand which components that are running on the server in the context of an application.

• To understand the failure endpoints in the IT architecture:

  Select a location in the Location field in order review which servers are impacted in case of local shut-downs and which business capabilities would be impacted by IT failure at those locations.

• To understand which applications provide support to a specific business capability:

  Select a business capability in the Business Capability field to understand which servers and locations are critical to the support of the business capability.

• To understand the severity of the impact of an IT outage for your company's business:

  Select a value in the Business Relevance filter to understand the severity of failure of a server or location for business capabilities. For example, you could select Mission Critical to see which business capabilities are most important to the business.