Viewing the App Analytics

Mobile Administrator captures usage information on an app either directly or by pulling it from the enterprise app store, including user reviews. This is useful as input for the optimization of your apps.

When you display an app, you can click the Analytics link on the left side. The resulting page provides the following tabs which provide statistics on app usage and downloads:

Usage and Downloads. This tab shows a graph for the last 31 days (including the current day) indicating the number of downloads on each day. The usage information is the result of the Log app usage app policy which is defined in the build configuration. See also Overview of App Policies.

Different events may be shown. You can view each event separately by clicking the corresponding link above the graph. Clicking All Events always shows all types of events.

You can save the currently shown statistics information in Excel (XLS) or CSV format. The resulting file shows the number of downloads by day.

The downloads are shown for all apps in your app store, including those that you have added from a vendor app store. All other tabs only show information for your own apps.

User Navigation. This tab shows which pages the users have invoked inside the app and provides statistics on these pages (such as number of sessions and page visits, average usage time). This information is the result of the Monitor app usage app policy which is defined in the build configuration (iOS only). See also Overview of App Policies.

Version Distribution. This tab shows which versions of the app have been in use during the last 24 hours.

Reviews. This tab shows the user reviews and comments that have been given for this app in both your own app store and in the Apple App Store.

Download Log. This tab lists all users who have downloaded the app on a certain date, regardless of whether the app is still installed on their devices.

Note:

If you want to view the devices on which the app is currently installed, go to the Devices page of the app. See Managing the Devices on Which the App Can be Installed.

To view the app analytics, you need the application-level permission View Statistics (see Overview of Application-Level Permissions) or the site-level permission Manage Apps (see Overview of Site-Level Permissions).