Collaborating Case Activities

Dynamic Apps Platform : Working with webMethods Business Console : About Cases : Managing Cases : Collaborating Case Activities

In Activity Stream, users can share comments, and view activities related to a case type or case instance. Activity Stream displays the activities related to the case type selected in Work Stream. The table below lists the operations you can perform in Activity Stream.

Click...	To...
	Refresh content in Activity Stream to view the latest changes.
	Post a global comment or case-specific comment.
	Show older posts in Activity Stream.
	Reply to a comment made for a case type.
	Draft an email in the E-mail dialog box and send an email to the user, who wrote the comment.

Contact Support | Community | Feedback