Viewing the Overall Status of Process Instances
In Optimize for Process, the Process Instances page displays the current status of BAM and BPM processes, and it enables you to search process instances based on a variety of criteria. Note that some information displayed on this page applies to BAM and BPM processes and some is specific to BAM processes.
To view the Process Instances page, navigate the following path in My webMethods:
Navigate > Applications > Monitoring > Business > Process Instances
By default, the Process Instances page shows information about all process instances that are updated today. The display is updated whenever you refresh the page or perform a search.
The following table describes the information on the Process Instances page.
Column | Description |
Last Updated | Displays the date and time that Optimize last updated the process instance (that is, when Optimize last received data). |
Start Date/Time | Displays the date and time that the process instance began. |
Process Name | Identifies the name of the process. |
Version | For a webMethods-executed process, this indicates the version of the process model assigned by Software AG Designer. For an externally executed process, this will display “N/A.” |
Process Instance ID | Identifies the process instance for each process listed in Process Name. |
<Process-specific columns> | For processes that contain custom information, Optimize displays process-specific custom columns when you select a single webMethods process to view. If multiple processes are displayed, the contents of these custom columns are concatenated within the Process Instance ID. For more information about custom columns, see
Dynamically Generated Custom Columns. |
Status | Tracks the progress of the process instance through its execution. |
Value | Meaning |
Started | The process has started, but not all steps have completed. A status of ![Statistically Abnormal icon](../optimize-webhelp/images/Status_Yellow.gif) indicates that one or more steps may be executing with errors. |
Stopped | The process was canceled. |
Completed | Either the process completed successfully ( ![Normal Status icon](../optimize-webhelp/images/Status_Green.gif) ) or the process completed but one or more steps executed with errors ( ![Out of Compliance icon](../optimize-webhelp/images/Status_Red.gif) ). |
Failed | Either the process stopped because one or more steps executed with errors or the process is no longer being tracked and is missing information. This status is not applicable to external (BAM-only) processes. |
Failed (Escalated) | Parent process takes control of the failed process instance. The parent process receives notification of the failed process instance and continues executing. You cannot resubmit a process instance with this status because the parent process is no longer waiting for a response. |
Suspended | Process execution was paused ( ![Statistically Abnormal icon](../optimize-webhelp/images/Status_Yellow.gif) ). This status is not applicable to external (BAM-only) processes. |
Resumed | The process was suspended and has been resumed. This status is not applicable to external (BAM-only) processes. |
Resubmitted | The process was resubmitted after it failed. This status is not applicable to external (BAM-only) processes. |
| Revised | Indicates that a running process instance has been updated to a new process model version during execution. When a process version is updated, the status of the running process instance is automatically changed to Revised regardless of its previous status. |
Duration | Length of time a process instance was active. Duration is calculated based on the status of the process instance: Active. Length of time the process instance has been executing. Duration is calculated by subtracting the start time of the process instance from the current system time. Inactive. Length of time the process instance was active. Duration is calculated by subtracting the start time of the process instance from the time the process instance became inactive. Timed out or stopped. Length of time the process instance was active. Duration is calculated by subtracting the start time of the process instance from the time the cancel or timeout action occurred. Note: For steps that execute in parallel, Duration does not include the overlapping execution time. |
Detail | Displays icons to view more details about the steps in the process instance and the KPI instances associated with the process instance. Click the Instance Detail icon ![Instance Detail icon](../optimize-webhelp/images/Icon_ViewDetail.gif) to display the Process Instance Detail page. For more information about these details, see
Viewing Details for a Process
Instance. Click the KPI Summary icon ![KPI Detail icon](../optimize-webhelp/images/Icon_MonitorDetail.gif) to display the KPI Summary page and operational metrics associated with the process instance. Note that this functionality is available only for external (BAM only) or analysis enabled webMethods(BPM) processes. For more information about KPI instances, see
Analyzing Information about Key
Performance Indicators in this guide. |
The Process Instances page contains the same four search tabs (
Keyword,
Advanced,
Saved,
Options) that appear on the Business Processes page and other search-enabled pages throughout
My webMethods. These tabs enable you to search for process instances using a variety of criteria and to control the number of process instances displayed. Refer to
Using the Analytics Overview Page in this guide for more information or to
Working with My webMethods.
When you first access the Process Instances page, the Keyword tab is active and the page shows only those process instances that have been started today.
![*](chapterTOC_bullet.png)
To refresh the display of process instances, click the
Search button, or to view instances containing a specific word, type the desired word into the
Keyword field and click the
Search button. If no process instances have been started in the current day, no results are returned. To search for older process instances, click the
Advanced tab. For more information, see
Searching for Process Instances.
![*](chapterTOC_bullet.png)
To save a search, click the
Save button and enter a name for the search in the Saved Search dialog box and then click
OK. The search is now available on the
Saved tab.
![*](chapterTOC_bullet.png)
To view a saved search, click the
Saved tab and select the desired search from the
Saved Search field. Note that the
Saved Search drop-down list appears only if there are saved searches available.
![*](chapterTOC_bullet.png)
By default, the maximum number of process instances displayed on the Process Instances panel is controlled by the
Max Results field on the
Options tab. The default setting in this field is 200, and you can change the setting by entering any number up to and including 5,000. To override the setting in the
Max Results field, click the
No Maximum check box on the
Options tab. If you select this check box, the page will display available results up to the 5,000 item limit.
![*](chapterTOC_bullet.png)
To export the search results, click the
Export Table button in the Process Instances window.