Administering and Monitoring Business Processes
10.4
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Administering and Monitoring Business Processes
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Closed Loop Analytics Help
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Escalating Problems
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Overview
Overview
If you notice problems when reviewing process data on the Business Process dashboards, you can start an escalation action. You can:
Send an instant email, see
Sending an Instant Email
.
Trigger a pre-defined escalation workflow that creates an escalation task, see
About the Escalation Workflow
.
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2019
| Software AG, Darmstadt, Germany and/or Software AG USA, Inc., Reston, VA, USA, and/or its subsidiaries and/or its affiliates and/or their licensors.
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Send an instant email, see Sending an Instant Email.Send an instant email, see Sending an Instant Email.Trigger a pre-defined escalation workflow that creates an escalation task, see About the Escalation Workflow.