Sending an Instant Email
Most panels of the Business Process dashboards contain the email icon
that allows you to send an instant email when noticing a problem with the process data displayed on the panel. For an overview of all panels with the instant email action, see
Reviewing Processes on the Business Process Dashboards.
Note: Before sending instant emails, you must have configured email settings on
My webMethods Server. For more information, see
Working with My webMethods. Additionally, you must have configured a mail server, see
Customizing the Optimize
Email Settings.
To send an instant email:
1. Click on the panel that contains process data you want to send to other interested parties. 2. In the Send Email pop-up dialog, enter a valid recipient address in the To field. Optionally, you can enter a message text in the Message field.
Note: Note that the fields From, Subject and Details are pre-filled. From contains the sender address you configured in the email settings on My webMethods Server. Subject contains the name of the panel the information is sent from. Details contains details on the panel data.
3. Click Send to send the information, or Cancel to abort the email action.
The email is sent via the mail server you configured. The generated email includes a link that enables the recipient to view the dashboards in the state in which the email was created.