Creating an Activity

In the Case Details panel, you can create a new activity.

To create an activity:

1. Navigate to the Case Details panel.

2. Click

in the upper right corner, and select Create new Activity from the drop-down menu.

3. In the New Activity panel, modify the activity properties as required:

For this field ...	You can do this ...
Subject	Enter a subject name.
Description	Enter a new description.
Priority	Specify a priority.
Due Date	Click and select a due date from the pop-up calendar.
Owner	Click Browse, and select a user from the owner list.

4. Click Create Activity in the upper right corner.

The activity is created and listed in the Activities tab of the Case Details panel.