webMethods Business Console Documentation 10.5 | webMethods Business Console Documentation | Working with webMethods Mobile Business Console | Managing Case Instances | Viewing Case Details | Managing Case Comments
 
Managing Case Comments
In the Comments panel, you can view and post comments for the case the details of which you are viewing.
* To manage case comments:
1. To open the Comments panel, click in the upper right corner of the Case Details panel.
2. In the Comments panel, you can view a list with a maximum of 50 comments for the case. Each item in the list shows the name of the author, the message text and the posting date.
3. To post a new comment, click the plus icon in the upper right corner. Enter the text in the Share a Message ... field, and click Post.
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