webMethods Business Console Documentation 10.5 | webMethods Business Console Documentation | Working with webMethods Mobile Business Console | Managing Case Instances | Viewing Case Details | Managing Case Attachments
 
Managing Case Attachments
In the Attachments panel, you can view and download the attachments of the case the details of which you are viewing.
The following filetypes exist:
Icon
Explanation
Archive file
Audio file
Code file
Excel file
PDF file
PNG file
Powerpoint file
Text file
Video file
All other filetypes
* To manage case attachments:
1. To open the Attachments panel, click in the upper right corner of the Case Details panel.
2. In the Attachments panel, select an attachment from the list to view it and to download it.
Note: On Android, you can download all filetypes. On iOS, you can only download PNG files.
3. To attach a photograph, click in the upper right corner and take a photograph with your device. The photograph is then displayed in the attachments list.
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