Troubleshooting

When connecting to the URL http://localhost:8080, I got the message "This site can’t be reached".

Ensure that ...

… Natural Availability Server is started and listens to the port 8080.
… The firewall is not blocking this port

The server did not start and I got the following error in the logs "redis.clients.jedis.exceptions.JedisConnectionException: Failed to create socket".

You have configured the Natural Availability Server to use Redis® as a session store but Redis® cannot be reached.

Check that the following properties are pointing to a working instance of Redis®. You can connect to it from the machine running the Natural Availability Server.

# host name for the redis instance 
spring.data.redis.host=<your_redis_host_address>
# password to connect to Redis if necessary
#spring.data.redis.password=<xxxxxxx>
# port the Redis server is listening on default is 6379
spring.data.redis.port=6379
# set to true if the redis instance is using SSL connection
spring.data.redis.ssl.enabled=false
# the password that should be used to connect to redis.
#spring.data.redis.password=ENC(encrypted password)
#spring.data.redis.password=clearText
#the username that should be used to connect to redis.
#spring.data.redis.username=clearText

When trying to connect to a Natural session, I get the message "Cannot connect to host".

Check that the Natural Availability Server can connect to the Natural Web IO (NWO daemon) at the address defined in the following properties :

# hostname/IP address where NWO daemon instance is running 
com.softwareag.natural.chimera.connection.hostname=localhost
# port the NWO daemon is listening on 
com.softwareag.natural.chimera.connection.port=39388
# define if the NWO daemon is using SSL connection 
com.softwareag.natural.chimera.connection.ssl=false
# define the parameters to start the Natural application
Com.softwareag.natural.chimera.connection.parameters[0]