Offline License Revoke

  1. If the computer running the CONNX License Administrator does not have internet access, licenses must be revoked in "offline" mode, using the Offline license revoke button.

  2. On the CONNX License Administrator, select the license to be revoked and press the Offline license revoke button.
    OfflineRevokeBeforeAuthenticationCode.jpg
     

  3. Locate a computer that does have internet access, and go to http://www.connx.com/revoke/revoke.aspx.
    OfflineRevokeWebsite.jpg

    The Serial Number and Hardware Code can be copied from the Offline License Revoke screen in step 2.  Note: If you are unsure of the Company Name used for the license, it can be found on line 2 of the CONNX License file (CNXLIC.Lxx).

  4. After filling in the Serial Number, Hardware Code and Company Name, press the Generate button to generate an Authentication code.
    OfflineRevokeWebsiteWithAuthenticationCode.jpg
     

  5. Copy the Authentication Code from the CONNX Offline License Revocation web page and paste it into the Authentication Code field on the License Administrator's Offline License Revoke screen.
    OfflineRevokeWithAuthenticationCode.jpg
     

  6. After entering the Authentication Code, press the Revoke button to generate a Revoke Code.
    OfflineRevokeWithRevokeCode.jpg
     

  7. Copy and paste the Revoke Code into the Revoke Code field on the CONNX Offline Revocation web page and press the Revoke button to complete the process.
    OfflineRevokeWebsiteWithRevokeCode.jpg
     

Note: All the steps outlined above must be completed.  If the final revoke step on the web site is skipped, the license will be removed from the current license server but will not be able to be activated on a new license server.