Technical Support

CONNX products, including InfoNaut Professional, can only be installed only as licensed by CONNX Solutions. Software cannot be transferred from one computer to another or to another portion of your network before registration procedures are completed and without the written consent of CONNX Solutions.

This guide assumes that you are familiar with the operating procedures of your computer and with the MicrosoftÒ WindowsÒ environment. For information about your file system and the MicrosoftÒ WindowsÒ environment, refer to the Windows documentation.

If you encounter problems with the installation or operation of InfoNaut, contact an authorized InfoNaut reseller or InfoNaut Technical Support as follows:

 

Telephone: (888) 930-2727 (For users with a Maintenance Support Contract.)

Telephone: (425) 519-6600 (For international inquiries.)

 

Fax for all users: (425) 519-6601

E-mail: support@connx.com

If you purchased InfoNaut through a value-added reseller (VAR), please contact them for support.

InfoNaut technical support personnel are available Monday through Friday, between 6:00 a.m. and 5:00 p.m., Pacific Time. If you have questions regarding your maintenance support, see your InfoNaut or CONNX contract for details.

It is important that you register your copy of InfoNaut either by completing the registration card supplied with the CD-ROM or by visiting the CONNX Web site at www.connx.com

Proper registration ensures receipt of Service Pack notices, tips and hints for CONNX operation, related CONNX and InfoNaut information, and uninterrupted technical support.