Error Messages

The error messages are used to inform the user about problems which occurred during the use of the application.

The error messages related to the database are presented with an error code from database.

AAV supports the following error messages:

  1. while login process:

    • 'Your username and/or password are invalid’ - appears when during login process not correct password or username was entered,
    • 'Could not connect to server' - appears in case of the connection attempt from different network than server's network,
    • 'An unknown error occurred during login (xxx)' - appears when the server responded to AAV with one of the following error codes: 400 or 500. Error message in AAV contains a description of an error from the server (instead of 'xxx'),
    • 'Server not reachable' - appears when AAV could not reach the server. This can happen when one of the following occurred: server is out of reach; server is turned off

  2. while using the application:

    • 'Server not reachable' - appears when AAV could not reach the server. This can happen when one of the following occurred: server is out of reach, server is turned off, the connection with server's network was lost,
    • 'Could not load the folders' - appears when AAV was not able to load folders into tree element structure,
    • 'Could not load the schema for the view' - appears when during global search (described in chapter Logs Searching points 2 and 3), AAV did not received schema corresponding to chosen view,
    • 'Could not load the schema' - appears when during local search (described in chapter Logs Searching points 6 and 7), AAV did not receive schema corresponding to chosen view,
    • 'Could not load data' - appears when the AAV did not receive from the server data, which correspond to search criteria provided by the user,
    • 'Could not load user's settings' - appears when the AAV did not receive from the server information about settings of currently logged user,
    • 'Could not save user's settings' - appears when AAV was not able to save user settings due to server error,
    • 'Could not load status of scheduled reports' - appears when AAV was not able to load statuses of scheduled reports from the server,
    • ‘Index format is inconsistent. A Search is not possible on all selected lists. Uncheck list causing the trouble and retry operation’ – appears due to data format inconsistency.