Look in log files.Look in log files.Type of Log | Location |
Installation and uninstallation | 9.9_Software AG_directory\install\logs directory |
Product | In a logs directory in the product file structure, or in the 9.9_Software AG_directory\profiles\product\logs directory. |
Data migration | 9.9_Software AG_directory\install\logs directory and product directories indicated by the upgrade procedures |
Database migration | 9.9_Software AG_directory\common\db\logs directory. |
Go to the Knowledge Center on the Empower Product Support Website and search using keywords such as upgrade.Look up error messages in the webMethods Error Message Reference.Go to the Software AG Developer Community and join the upgrade discussion forum.