Reverting the State of an Asset That is Pending Approval
Occasionally, you might need to revert a request that has been submitted for approval. For example, if a request that has already been submitted to the approval engine requires the approval of a user who has left the company, you will need to back that request out of the approval engine and resubmit it (after updating the approver group, of course).
When you have an approval request that is stuck in the pending mode, a user in the CentraSite Administrator role can use the following procedure to revert the object to its previous state so that the condition can be corrected and the object can be resubmitted for approval.
Note: | Reverting the lifecycle state of an asset does not undo any attribute changes that might have been made by policies that were executed by the original state-change event. It simply returns the asset's lifecycle property to its previous state. If other attribute changes occurred during the state-change event, you will need to undo those changes manually. |
To revert the state of an asset that is pending approval
1. Display the details page for the asset whose pending state you want to revert. If you need procedures for this step, see Displaying Details of an Asset. 2. In the actions bar for the asset, click Revert Pending.
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