Start the Installer on a Windows System

1. Log on to the machine as a user that has Windows system administrator privileges. This user will own all files you install. If you are going to install new products into an existing Software AG installation directory (that contains products from the same release), log on to the machine as the same user that installed the existing products.

2. Open your installation email from Software AG. Follow the instructions to download the Software AG Installer for Windows. Copy the product license files attached to the email to the machine on which you are going to install.

Important:

On a Hebrew Windows system, move the exe file to a directory whose path does not include Hebrew characters. If you cannot do this, you must instead use the instructions in Start the Installer on a Mac OS X or Other UNIX System to install.

3. Shut down all non-Software AG applications that are running on the machine on which you are going to install. If these applications are not shut down, product files might become corrupted.

4. If you are going to install new products into an existing Software AG installation directory (that contains products from the same release), products in the directory that are running must be shut down or the installer will not be able to update key files that are locked by the operating system. The installer will automatically shut down many of these products (and restart them after installation). However, there are some products that you must or might want to shut down manually before running the installer (and restart manually after installation is complete). See your product installation guide for detailed information.

Note:

Only install products from a single release in an installation directory. Do not mix products from different releases in the same installation directory. Doing so is not supported, and you will experience problems or be unable to access functionality.

5. Check whether the CLASSPATH environment variable points to a JDK or JRE that is earlier than version 7. If so, either remove the path or edit the variable to point to a JDK or JRE that is version 7 or later.

6. As you move through the wizard, the installer stores some of the files it requires in a temporary directory. The way you start the installer depends on the temporary directory you want to use. If you cancel the installer and later restart it on the same machine, the installer will use the stored files rather than downloading them from the installer server again, to improve performance. After a successful installation, the installer deletes the stored files.

If you want the installer to use the default system temp directory, open Windows Explorer, go to the directory that contains the installer, and double-click the SoftwareAGInstaller201504.exe file.

If you want the installer to use a different system temp directory than the default, you must start the installer using the jar file instead of the exe file.

ii. Install a 32- or 64-bit JDK to run the installer and the uninstaller. For information on supported JDKs for Windows systems, see the product system requirements on the Software AG Documentation Website.

Note:

If your temporary directory contains thousands of files, this process might take one minute or longer. The installer will display Initializing system resources during this time. If you want to speed up this process, delete the files in your temporary folder.