Custom Diagnostic Installation Using an Image

You can download custom diagnostics from Empower into an image and then use that image to install custom diagnostics on one or more machines. You might use this method in these cases:

The machines that host the product installations on which you want to install custom diagnostics cannot go outside your corporate firewall (that is, cannot connect to Empower).

You want to install some or all of the same custom diagnostics on multiple machines, and want to avoid the time required to download from Empower.

You create an image by running the Update Manager, connecting to Empower, and selecting the custom diagnostics to download into the image. The Update Manager does not install any custom diagnostics on the local machine. You can include custom diagnostics for any operating system in the image; when you install from the image, only the custom diagnostics that are appropriate for the target system will be available for installation.

Images do not contain installation-specific options such as product connection values. When you install from an image, you provide the installation-specific options that are appropriate for the machine on which you are installing. In addition, the product installations into which you install do not have to be identical, so you can install only those custom diagnostics from the image that are appropriate for each installation. When additional custom diagnostics become available on Empower, you can add them to existing images.