Bootstrap Users, Organization Administrators and Primary Contacts

When you install an instance of CentraSite, it initially has two user accounts: an account for the bootstrap user and an account for the default user.

The bootstrap user refers to the user who installs CentraSite. This user is given a user account in the Default Organization and becomes the initial Organization Administrator and Primary Contact for that organization. This user is also given the CentraSite Administrator role, which gives him or her super admin privileges. You can choose to assign each of these roles to other users later in the deployment process.

The default user represents an internal user that owns the predefined objects installed with CentraSite. The default user exists for CentraSite's internal use. You cannot edit or delete this account. You cannot use the default user account to log on to CentraSite.

Note:

There are actually a few additional user accounts that CentraSite creates for its own internal use, but the account for the default user is the only visible account that you or your users are likely to encounter while using CentraSite.

Generally, the bootstrap user creates the initial set of organizations. However, other users can perform this task if the bootstrap user adds those users to CentraSite and gives them the CentraSite Administrator role.

When you create an organization, CentraSite requires you to identify the users that will serve as the organization's administrator and as the organization's primary contact.

Organization Administrator. The organization administrator is a user that has the Organization Administrator role for the organization. An organization must have at least one user in the Organization Administrator role. It can have multiple users in this role. A user in one organization can serve as an organization administrator for another organization; however, this role is usually given to someone within the organization. An organization administrator performs administrative tasks for the organization, such as:

An Organization Administrator can also view, edit and delete any asset, policy or lifecycle model that belongs to his or her organization or to any of the organization's descendants.

Primary Contact. The primary contact is simply a user who acts as the point-of-contact for an organization. An organization has just one primary contact. The user who is designated as the primary contact does not receive any additional roles or permissions by serving in this capacity. You can optionally select the same user to serve as both the administrator and the primary contact for an organization, but CentraSite does not require you to do this. You can have different users serving in each of these capacities.

After an organization is created, and its organization administrator and primary contact are assigned, the organization administrator or any user with Manage Users permission for the organization can begin adding additional users to the organization.