Version 9.6
 —  EntireX XML/SOAP Wrapper  —

Frequently Asked Questions (FAQ) and Troubleshooting

This document covers the following topics:


XML/SOAP Listener

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XML/SOAP RPC Server

In any case, check the following:

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XML/SOAP RPC Server in the Software AG Runtime

Use file <installation home>/profiles/CTP/configuration/logging/log_config.xml to configure the logging settings. The log file sag-osgi.log or wrapper.log is written to directory <installation home>/profiles/CTP/logs.

To analyse the log, search for lines containing "EXX" and check the status/error:

EXX: Configuration Error: Reading configuration file fails.
Explanation

The entirex.servers.properties cannot be loaded.

Action

The file must be located in directory <installation home>\EntireX\etc\exx\workspace and be accessible.


EXX: Reading configuration fails: File does not exist.
Explanation

The file entirex.servers.properties cannot be found.

Action

Validate the installation.


EXX: XML/SOAP RPC Server does not start. Reason: {0}".
Explanation

The server cannot start for reason {0}.

Action
  1. Validate the properties and configuration file settings (see also log).

  2. Validate if the properties and configuration are correct.

  3. Validate if the paths of XMM files in configuration file are correct and the files are accessible.


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