Complete Installation and Upgrade Information for Software AG Products : Upgrading Software AG Products : Install New Products and Begin Migration : Prepare the Old Environment for Upgrade : Prepare the Old Integration Server : 9.6, 9.7, 9.8, 9.9, or 9.10 Upgrade: Suspend Triggers and Make Sure Queues are Drained
9.6, 9.7, 9.8, 9.9, or 9.10 Upgrade: Suspend Triggers and Make Sure Queues are Drained
1. Quiesce Integration Server. Specify at least 1 minute for the quiesce to occur, so Integration Server has time to stop executing new incoming requests and to finish executing in-flight services. For instructions and details about specific actions that occur when Integration Server is quiesced, see webMethods Integration Server Administrator’s Guide.
2. Go to the Settings > Messaging > webMethods Trigger Management page. If the Current Queue Counts field does not show 0 for every trigger, diagnose and fix the problem (for example, the JMS provider might not be active or might be slow to process requests from Integration Server). Refresh the page until the Current Queue Counts field shows 0 for every trigger.
3. Go to the Settings > Messaging > webMethods Messaging Settings page. Make sure the CSQ Count field shows 0 for the Broker or Universal Messaging connection alias, depending on which product you are using.
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