9.0 Upgrade: Suspend Document Retrieval and Make Sure All Messages Have Been Sent
1. Go to Packages > Management. Click View Locked Elements, click Unlock Elements, select all elements of triggers, and then click Unlock Selected Elements.
2. Go to the Settings > Messaging > Broker\Local Trigger Management page. In the Individual Trigger Controls area, in the Active column under Document Retrieval, click edit all and set Retrieval State to Suspended. Refresh the page until the Persisted Queue Counts field shows 0 for every trigger.
3. Go to the Settings > Resources > Store Settings page. In the Outbound Document Store area, make sure the Current Documents in Outbound Store field shows 0.
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