Designing and Implementing Business Process Models : ARIS Method manual : Methods for knowledge management : Object types for modeling knowledge processing : Documented knowledge
Documented knowledge
Unlike the Knowledge category object type, which can include implicit and explicit knowledge, the Documented knowledge object type relates exclusively to knowledge categories that are explicitly documented, or are, in principle, capable of being documented. An example of this type of knowledge is knowledge on using software that is documented in a manual. When assigning knowledge to knowledge categories, differentiating between general knowledge categories and documented knowledge helps to identify the possibilities and limitations of information system support for knowledge processing, as only documented knowledge can be electronically stored, transmitted, and processed.
The Documented knowledge object type is represented by a rectangular thought bubble. It contains the same specific attribute types as the Knowledge category object type.
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