Designing and Implementing Business Process Models
:
ARIS Method manual
:
Customer Experience Management (CXM)
:
Linking CXM and BPM
:
Analysis capabilities
:
Queries
:
Find customer touchpoints clustered by associated channel
Find customer touchpoints clustered by associated channel
This query is started for objects of the
Distribution channel
object type and shows all customer touchpoints belonging to a distribution channel in order to provide you with a quick overview.
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