The Java Service Wrapper provides a utility for generating a thread dump of the JVM when CentraSite is running as a Windows service. A thread dump can help you locate thread contention issues that can cause thread blocks or deadlocks.

Go to the <Software AG_directory>/profiles/CTP/bin directory and execute the command service -dump. The Java Service Wrapper writes the thread dump to the wrapper.log file in the <Software AG_directory>/profiles/CTP/logs directory.

For information about generating a thread dump using the Java Service Wrapper, see the webMethods cross-product document, Software AG Infrastructure Administrator's Guide.