Exporting the Diagnostic Information Configuration to a File
For convenience, you can export the configuration for the diagnostic information you want to collect to a JSON configuration file. You can then apply the exported configuration to the same installation or to another target installation that has the same profiles when you run the Diagnostic Tool from the command line.
The configuration works only for the specified "installDir" parameter in the configuration file.
To export the configuration
2. On the home page, in the Installation directory field, specify the Software AG installation directory for which you want to collect information.
3. Click Collect files.
4. Go to any of the following panels and select the corresponding options to include in the configuration file:
profile_name Information - Collect information about the product profile, including configuration files, log files, and p2 profile metadata.
Other Information - Collect information about files from the \install and common\runtime\bundles directories.
SUM Information - Collect information about Software AG Update Manager log files and fix levels.
You must specify a Software AG Update Manager directory in the SUM Directory field.
5. Click Export configuration.
The Diagnostic Tool generates a file named diagnostic-collection.json that you can rename and save to your file system.