Software AG Product Suite 10.4 | Setting Up Security | Troubleshooting Problems | When Problems Persist
 
When Problems Persist
If you still have problems logging in, or can log in but do not have enough rights to use a certain product, install and run the Testjaas web application. Testjaas troubleshoots Security Infrastructure login modules.
1. Go to the Software AG Community Website > Suite Downloads at http://techcommunity.softwareag.com/ecosystem/communities/public/webmethods/products/suite/downloads/ and download the testjaas.war.
2. Install the testjaas.war in the Software AG_directory\profiles\CTP\workspace\webapps directory.
3. Point a browser to http://host:port/testjaas/testjaas and save the output in a file. You can manually verify the working of your login context by pointing the browser to http://host:port/testjaas/InputForm.html and by providing the login context and the logon credentials.
4. Save the output in a file and send the file to Software AG Global Support.
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