A thread dump can help you locate thread contention issues that can cause thread blocks or deadlocks. The Java Service Wrapper provides a utility that enables you to generate thread dumps of the JVMs for Software AG products that are running as Window services.

On the machine that hosts your Software AG products, open a command window, go to the Software AG_directory /profiles/profile_name/bin directory, and run the command service -dump. The Java Service Wrapper writes the thread dump to the wrapper.log file in the Software AG_directory /profiles/profile_name/logs directory.