webMethods Product Suite 10.3 | Dynamic Apps Platform | Administering and Monitoring Business Processes | Administering and Working with Business Processes and Tasks
 
Administering and Working with Business Processes and Tasks
Business Console is a web- and tablet-friendly user interface that provides role-based administration, monitoring, and social guidance for business process owners and participants to manage business processes and tasks. You can use Business Console to:
*Work on tasks that are assigned to you, collaborate with other task assignees and process participants, and save and re-use task searches.
*Endorse other task and process participants and network with experts who can help you complete tasks more quickly and effectively.
*Schedule task instances using Business Console or the Task Engine built-in or RESTful services.
*Customize and personalize workbenches using custom gadgets you create using JavaScript.
*Monitor process and task instances in real time using a web browser.
*View trending information relating to business processes on social media, and view process analytics.
*View decision tables that have been invoked by a process.
*View processes that include a case and its related activity (also known as case tasks) and workflow status (also known as case process).
The following table lists Business Process dashboards that display summary metrics, instance detail, and other performance information about processes that has been collected by Optimize for Process in Business Console.
Dashboard
Displayed Information
Possible User Actions
Process Overview
High-level information about a selected process, including intrinsic metrics, historical views, and normality comparisons across a specified time range.
Send email notifications or escalation actions for individual stage instances.
Stage Instances
Stage activity and performance for a process across a specified time range. Metrics about each stage, including information about activity, cycle time, and alarms. Information about individual stage instances.
Identify potential issues, obtain information about alarms and stage activity, and use email or escalation actions to share findings with others.
Process Instance
Process activity and performance across a specified time range. Historical information about process volume activity and cycle time performance. Individual process instances.
Send email notifications or escalation actions for individual process instances.
Mobile Business Console is an application for mobile devices and tablets that enables business process owners and participants to collaborate on tasks and workflows, get real-time insights, and make time critical decisions. You can use Mobile Business Console to:
*Work on tasks that are assigned to you, collaborate with other task assignees and process participants, and network with business process experts.
*Add instant tasks, to-do lists, comments, and task attachments to process instances.
*Monitor process and task instances in real time.
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