webMethods Product Suite  | Complete Installation and Upgrade Information for Software AG Products | Upgrading Software AG Products | Prepare New Products, Old Products, Database Components, and ZIP Files for Migration | Prepare the Old Environment for Migration | Prepare the Old Integration Server or Microservices Runtime | Suspend Triggers and Drain Queues Using When Not Using Command Central to Upgrade
 
Suspend Triggers and Drain Queues Using When Not Using Command Central to Upgrade
1. Go to Settings > Quiesce page. Click Enter Quiesce mode and set the time for the quiesce to occur to at least 1 minute, so Integration Server has time to stop executing new incoming requests and to finish executing in-flight services. Make sure the Quiesce Report shows the status SUCCESS in every field. For instructions and details about specific actions that occur when Integration Server is quiesced, see webMethods Integration Server Administrator’s Guide.
2. Go to the Settings > Messaging > webMethods Trigger Management page. If the Current Queue Counts field does not show 0 for every trigger, diagnose and fix the problem (for example, the webMethods Messaging provider might not be active or might be slow to process requests from Integration Server). Refresh the page until the Current Queue Counts field shows 0 for every trigger.
3. Go to the Settings > Messaging > webMethods Messaging Settings page. Make sure the CSQ Count field shows 0 for the Universal Messaging connection alias.
4. Go to the Settings > Messaging > JMS Settings page. In the JMS Connection Alias Definitions area, make sure the CSQ Count field shows 0 for every JMS connection alias.

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