If your company connects to the Internet through an HTTP or Socks proxy server, you must use that proxy server to install. You supply proxy connection information and, if necessary, credentials the first time you run Update Manager.

If you supply credentials, Update Manager uses Improved Security Support (ISS) to encrypt, decrypt, and store the password and any other sensitive data. ISS provides modern encryption algorithms (JCE AES cipher with 128-bit key) and protects sensitive data by separating it from configuration data. Sensitive data is stored in a dedicated folder and file, so if the proxy configuration file is shared (for example, with the Software AG Global Support team), the sensitive data will not leak.

If the proxy password is corrupted or deleted (for example, if someone edits or deletes the proxy.cnf file in the Software AG_directory /UpdateManager/conf directory), retype the proxy information in the GUI or on the command line. ISS will encrypt and store the re-typed password.