Platform Manager Logs
The Platform Manager logs contain information about operations and errors that occur on Platform Manager, such as updating configuration settings for a product instance and processing inline templates. The Platform Manager default and wrapper logs rotate by size, based on the size limit configured for the log file. The default size limit is 10MB. When Platform Manager rotates the log files, Platform Manager appends a number to the log file name, but the current log files are always named default.log and wrapper.log.
Note that the logs might include user details required for auditing or troubleshooting, for example external user IDs. For information about how to delete the logs, see
Deleting Logs.
Platform Manager uses this format for log entries:
time_stamp log_level correlation_id message_text
For a description and details about the correlation ID, see
Using the Correlation ID.
The following sections describe the Platform Manager logs available from the Logs tab in the Command Central web user interface.
Default Log
Use the default log to monitor the progress of Platform Manager operations and check about warning or error messages that might signal impending or actual failure.
Following is an example snippet from a Platform Manager default log:
2016/11/15 13:43:25 INFO #11 There are "4" Prerequisites to be applied.
2016/11/15 13:43:25 INFO #11 There are "1" configurations to be applied.
2016/11/15 13:43:25 INFO #11 Applying prerequisite "Empty prerequisite" to each configuration instance...
2016/11/15 13:43:25 INFO #11 Processing Configuration instance "ConfigurationInstanceDTO [id=COMMON-SYSPROPS, displayName=null, description=null,
configurationTypeId=COMMON-SYSPROPS]"
2016/11/15 13:43:25 INFO #11 Applying prerequisite "Empty prerequisite" for Runtime Component "OSGI-CCE" of configuration instance "COMMON-SYSPROPS".
2016/11/15 13:43:25 INFO #11 Prerequisite - "Empty prerequisite" - applied
2016/11/15 13:43:25 INFO #11 The configuration "COMMON-SYSPROPS" will be updated
2016/11/15 13:43:25 INFO #11 Updating an existing configuration with id: COMMON-SYSPROPS for component with id: OSGI-CCE
2016/11/15 13:43:25 INFO #11 Configuration instance "COMMON-SYSPROPS" is applied for runtime component "OSGI-CCE"
2016/11/15 13:43:25 INFO #11 Invalidating Inventory and Configuration caches...
2016/11/15 13:43:25 INFO #11 There are "0" configurations to be applied.
Wrapper Log
Use the wrapper log to troubleshoot and debug issues that occur during Platform Manager operations, for example when processing inline templates. This log also includes WARN and ERROR messages logged by the instance managers of managed products.
Rest API Log
Use this log to troubleshoot all requests and responses from the Platform Manager REST API client and server.
Platform Manager uses the same format for entries in this log as the format of the
Command Central REST API log. For details about the format, see
Command Central Logs.
SD Provisioning Log
This log contains messages logged when installing products through Command Central and Platform Manager.
Provision Script Install Log
This log contains messages logged from the Software AG Installer API for products that get installed from Installer image files.
SUM Provisioning Log
This log contains messages logged when installing fixes through Command Central and Platform Manager. The messages in this log are generated by the Update Manager API, but stored in this Platform Manager log.
SUM Debug Logs
The following Update Manager debug log is also available from the Command Central web user interface:
sum_debug_timestamp_n.log - where n is an incremental number. This log is generated by the Update Manager to monitor or troubleshoot the Update Manager operations.