Before Installing Fixes and Support Patches

Back up the Software AG_directory/Update Manager installation directory regularly, in synchronization with your regular backups of your Software AG products. These backups ensure that Software AG can restore the products as well as the Update Manager metadata to a known point of time.

Before installing a fix or support patch on a product, back up both the Software AG_directory/Update Manager installation directory and the product directory. Before installing a fix in a production environment, verify the fix in a staging environment.

Product Release	Steps
9.9 and later	Create local mirror repositories that contain the fixes and support patches to install using the instructions in this help.
9.8	If you are creating a standalone installation (as opposed to a software stack), install SPM 9.8 Fix 4 or later on the Platform Manager for the products. Create local mirror repositories that contain the fixes and support patches to install using the instructions in this help.
9.7	If you are creating a standalone installation (as opposed to a software stack), install SPM 9.7 Fix 6 or later on the Platform Manager for the products. Create image repositories that contain the fixes to install using the instructions in this help.

Do not modify or remove files that are installed or created by Command Central when installing fixes or support patches unless specifically instructed to do so by Software AG. Do not modify or remove files from the Software AG_directory/UpdateManager directory.