webMethods 10.2 | Dynamic Apps Platform | Working with Dynamic Apps Platform | Configuring the Dynamic Apps Platform Design-Time Environment | Enabling AgileApps Cloud Messaging | Configure Universal Messaging Channels in AgileApps Cloud
 
Configure Universal Messaging Channels in AgileApps Cloud
* To configure Universal Messaging channels in AgileApps Cloud
1. Go to Channels > Messaging > New Messaging Channel.
2. Specify values for the following fields:
Field
Value
Name
The name of the channel.
Incoming Channel Name
The ProcessToCase Universal Messaging channel. The value is wm/is/wm/agileapps/ProcessToCase.
Outgoing Channel Name
The CaseToProcess Universal Messaging channel. The value is wm/is/wm/agileapps/CaseToProcess.
Messaging Server Name/Alias
The alias of the Universal Messaging server that you specified in Add a Universal Messaging Server in AgileApps Cloud. When you specify the Universal Messaging server alias AgileApps Cloud automatically populates the Parent Realm field with the URL of the Universal Messaging server.
Configuration Example

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