Hybrid Integration 10.2 | Integrating On-Premises Applications | Configuring the VCS Integration feature | Troubleshooting | Designer Appears to Stop Responding After Applying a VCS Command
 
Designer Appears to Stop Responding After Applying a VCS Command
Designer appears to stop responding after you apply a VCS command to a package, folder, or element. Designer displays an error message that the time-out period was exceeded (in cases where the time-out feature is disabled, no error message is displayed).
Possible Cause
The VCS user lacks the required permissions to work with the specified files. This situation is limited to the Integration Server user who has submitted VCS credentials with incorrect permissions. Other Designer users working on the same Integration Server will not be affected.
Solution
If you have not received a time-out error, return normal operation of Designer by stopping the VCS client. For Visual SourceSafe, press CTRL+SHIFT+ESC to open the Windows Task Manager. On the Processes tab, locate and select the SS.EXE process, and then click End Process.
Modify the VCS user using the VCS server’s user management feature. If no time-out exceeded error message appears, specify a time-out value as described inConfiguring the WmVCS Package to Work with Visual SourceSafe.
Note that all VCS users must have read and write permission for the files they are working with.
Possible Cause
The VCS user credentials specified for use by the VCS Integration feature are invalid.
This situation is limited to the Designer user who has submitted the incorrect VCS credentials. Other Designer users working on the same Integration Server will not be affected.
Each Integration Server user must be mapped to a valid VCS user. When you apply a VCS command to a package, folder, or element in Designer, the command is passed to the VCS client on the Integration Server system. The VCS client passes the command and the credentials to the VCS server. If the user name or password is invalid, the VCS server notifies the VCS client.
When operating in command-line mode, the Visual SourceSafe client provides no means of notifying the user that it requires corrected values for the user name or password. As a result, the Visual SourceSafe client waits for input that has not been requested. Designer, in turn, is waiting for the Visual SourceSafe client to complete the transaction. If you have not specified a time-out period for the VCS Integration feature, the VCS client will wait indefinitely.
Solution
If you have not received a time-out error, you must stop the Visual SourceSafe client. To do so, press CTRL+SHIFT+ESC to open the Windows Task Manager. On the Processes tab, locate and select the SS.EXE process, and then click End Process. This should return normal operation of Designer.
You must now enter the correct VCS user name and password to be used by your Integration Server user as described inMapping One Integration Server User to One VCS User.
If no time-out exceeded error message appears, specify a time-out value as described in Configuring the WmVCS Package to Work with Visual SourceSafe.

Copyright © 2015- 2018 | Software AG, Darmstadt, Germany and/or Software AG USA, Inc., Reston, VA, USA, and/or its subsidiaries and/or its affiliates and/or their licensors.
Innovation Release