Universal Messaging Enterprise Manager: a graphical user interface for management of your Universal Messaging environment. There is also a read-only version of the Enterprise Manager, called the Enterprise Viewer, which allows unprivileged users to view the Universal Messaging environment (see the section Using the Enterprise Viewer for details).

Using Command Central to Manage Universal Messaging: a web and command-line interface to configure and manage Universal Messaging.

Command Line Administration Tools: a set of command line tools that allow you to perform many of the common actions available through Universal Messaging.

Universal Messaging Administration API: a powerful API that allows you to build applications to manage your Universal Messaging environment programmatically.