Overview
Closed Loop Analytics requires the installation and configuration of these components:
Software AG Designer (
Process Development,
Rules Development,
Task Development, UI Development, Event Development, and
Closed Loop Analytics solution)
Asset Build Environment Integration Server (including
Deployer and
Rules Engine)
My webMethods Server (including
Task Engine,
Central Configurator UI and
webMethods Business Rules UI)
Optimize (including Analytic Engine)
Universal Messaging MashZone NextGen (including Business Process Dashboards)
webMethods Business Console (optional, but recommended)
See Installing Software AG Products for instructions.
See Working with Business Process Dashboards for instructions about deploying and configuring the Business Process dashboards.
If you are using
Universal Messaging as a JMS provider, and it does not run locally, you must configure the JMS settings for Business Process Management and the
Rules Engine on the appropriate
Integration Server. For more information, see
Configuring JMS Settings.
As a last step, you must import the
Closed Loop Analytics assets to
Software AG Designer so that you can customize the predefined escalation workflow. For more information, see
Importing Closed Loop Analytics Assets to Software AG Designer.