Installer 10.15 | Complete Installation and Upgrade Information for Software AG Products | Software AG Update Manager Help | Using Update Manager | Troubleshooting Connectivity Issues | Issues when Starting Update Manager on AIX Systems
 
Issues when Starting Update Manager on AIX Systems
When starting Update Manager in the command line on AIX systems, updating the launcher components might fail as follows:
$ ./UpdateManagerCMD.sh
Updating Launcher Components...
failed to open </softwareag/<user>/SUM_v11/tmp/jvm/jre/lib/default/libjvm.so>
- reason: < 0509-022 Cannot load module /softwareag/dobri/SUM_v11_old_03/tmp/jvm/jre/lib/default/libjvm.so.
0509-150 Dependent module libc++.a(shr_64.o) could not be loaded.
0509-022 Cannot load module libc++.a(shr_64.o).
0509-026 System error: A file or directory in the path name does not exist.
0509-022 Cannot load module /softwareag/<user>/SUM_v11/tmp/jvm/jre/lib/default/libjvm.so.
0509-150 Dependent module /softwareag/<user>/SUM_v11/tmp/jvm/jre/lib/default/libjvm.so could not be loaded.>
Failed to find VM - aborting
After this error is displayed, attempting to start Update Manager again explains the problem and the steps to follow.
This issue occurrs because 'Rational, XL C++ Runtime' is not installed on the system. For information on installing 'Rational, XL C++ Runtime', see Requirements.