Installer 10.11 | Complete Installation and Upgrade Information for Software AG Products | Upgrading Software AG Products On Premises | Upgrade BigMemory Max or Terracotta | Prepare the Old Installation
 
Prepare the Old Installation
1. Shut down the old installation.
If the product is running...
Take this action...
As a Windows service
Shut down from the Windows Services window. Services are listed as Software AG product release.
As a Windows application
Shut down from the Windows start menu. Applications are listed as Software AG > Stop Servers > product .
On a UNIX system
Use the shut down instructions in the product documentation for your old release.
2. Shut down all non-webMethods clients.